FARM MUTTON TELANGANA

When you place an order or talk to us, we collect the basics needed to move meat from a farm to your kitchen without confusion.

• Name and contact details (phone, email so we can confirm orders).
• Delivery and billing address (so the goat does not end up next door).
• Order details (cuts, quantity, preferred delivery window).
• Messages you send via WhatsApp, forms or calls when you ask questions or give cooking‑level instructions.

Like most small e‑commerce sites, we use basic analytics to understand which pages work, which ones cause doubt, and where people abandon carts.

That means we may collect device and usage data such as your IP address, browser, pages visited and approximate location city.

We do this using cookies, Google Analytics and similar tools you have seen on every other site that promised to be “minimal”.

We let specialist payment gateways handle the truly sensitive part. Farm Mutton does not store your full card number, CVV or UPI PIN on our own servers.

Your payment is processed through secure third‑party providers (for example, Razorpay/UPI rails), and your relationship with them is governed by their own privacy policy as well.

We use your data to:

• Accept, confirm and deliver your orders on the promised day.
• Send updates if there is a timing, stock or route change.
• Improve our pages, messaging and offers so the right households see the right cuts at the right time.
• Keep the operation secure, prevent obvious fraud and meet legal obligations around invoicing and records.

Inside the business, only the people who need your information for a specific step see it: order management, support and delivery.

Outside, we share limited data with delivery partners, payment gateways, hosting, analytics and communication tools that help us run the service.

We do not sell your personal information as a side business. The profit motive is reserved for livestock, not data.

Order and invoice details are kept for as long as is sensibly required for accounting, legal compliance and repeat‑customer convenience.

If you ask us to forget certain details that are not required by law, we will erase or pseudonymise them within a reasonable time.

You can, within the limits of Indian law:

• Ask what personal information we currently hold about you.
• Request correction of inaccurate or outdated details.
• Ask us to delete data that is no longer needed for legal or operational reasons.
• Opt out of promotional SMS/email/WhatsApp messages while still receiving essential order updates.

Farm Mutton is aimed at adults responsible for kitchens, not children. We do not knowingly collect data from individuals under 18.

If you believe a minor has shared personal information with us, contact us and we will address it quickly.

As the business evolves, this privacy note may change — for example, if we expand delivery areas, add a new payment partner or adjust our analytics stack.

The “Last updated” line at the top will be revised whenever we make a material change, and the new version will apply from the date it is posted.